Border Dwell SLA

Borders & Corridors → Border Dwell SLA shows every border post the fleet has crossed, worst offenders first: how many completed crossings it has seen, how many breached the post's turnaround SLA, the worst overage, and the average dwell.

Reading the table

ColumnMeaning
SLAThe post's turnaround target in hours — if none is configured
CrossingsCompleted crossings recorded at the post
BreachesCrossings that exceeded the SLA — red when non-zero
Worst overageThe single worst amount by which the SLA was exceeded
Avg dwellMean dwell time across the post's completed crossings

The footer totals breaches across the fleet.

Where the data comes from

Crossings are captured per trip on Trip Dwell — a crossing only counts here once its departure has been stamped. Each post's SLA is set in its master data on Border Master Data; posts without an SLA can never breach.

What to look for

  • A post with chronic breaches is a corridor-planning fact: build its real dwell into transit promises, or route around it.
  • A large worst overage with few breaches suggests one bad event (a detained truck) rather than a systemic queue — find the trip on Trip Dwell.